NON-QM Nexus, explained in the order you'll use it

This is the entire happy path. Everything else on this page is the same journey with more detail.

#Do it in 3 steps

1. Open a scenario. Click New Scenario for the form, or Voice Scenario if you would rather just talk it in (see the next section — it is the fastest route for most brokers).
2. Enter the vitals once. The platform needs the loan purpose (purchase, refinance, cash-out, HELOC, second lien), occupancy, property type, property value, loan amount, credit profile, income documentation type, and citizenship. Anything beyond those eight is optional — fill in what you know and skip the rest.
3. Run it. Submit and NEXUS scores the scenario against every eligible program in the verified lender catalog, then shows Best Lender Matches — strongest match first, each with a match score, what drives the match, and potential issues. The list on the right is the borrower's Document Needs List.

That is it. A scenario is saved automatically the moment you create it, so you can reopen it from the Scenarios page any time and re-run it after anything changes.

Voice Scenario is the fastest way into an analysis. Speak (or type) the full situation in plain language. NEXUS extracts the vitals, shows you what it captured, and runs the analysis automatically once everything it needs is there.

#Do it in 3 steps

1. Open Voice Scenario and press the microphone (or type instead of speaking — the same parser runs either way).
2. Speak the deal. Cover the vitals below; whatever you leave out, the assistant asks for. You can also say the whole thing in one breath — the parser handles a full scenario in a single utterance.
3. Review what was captured, fix anything, and let it run. Once all nine vitals are in, the analysis runs automatically and shows matching lender programs, best option first.

#What NEXUS needs to hear (the nine vitals)

Say numbers clearly and let the assistant confirm each one. A missing vital is not failure — the assistant simply asks for exactly what is missing.

#Example script — a DSCR deal

#Example script — a bank-statement deal

#Review before you run

The captured vitals are shown back to you as a checkable summary — this is the step that keeps voice fast and correct. If NEXUS misheard a number or misclassified a property type, correct it right there before the analysis runs:

• Tap any captured value to correct it in place.
• If a vital is missing, the assistant asks for it — answer, or mark it as not applicable / unknown where that is genuinely the right answer.

Manual Scenario is the typed equivalent of Voice Scenario — the same eight core vitals, one form. It is the right tool when the borrower's details are already in front of you and you want every field visible at once, or when the situation needs specifics that are easier to type than say.

#Do it in 3 steps

1. Open New Scenario. The form starts with the core vitals: loan purpose, occupancy, property type, property value, requested loan amount, credit profile, income documentation type, and citizenship.
2. Fill what applies. Every other field is optional. The form changes shape as you go — select DSCR and rental-income and expense fields appear; select Bank statement and months/account-type questions appear; select ITIN or a non-permanent resident visa and the citizenship section expands accordingly. Deeper sections (investor experience, mortgage lates, self-employment, gifting) unfold once the core vitals are complete.
3. Run it. Submit, and NEXUS analyzes the scenario against the full lender catalog. The scenario is saved automatically — you do not need to do anything extra to keep it.

#Required vs. optional

#Saving and re-running

Every scenario is stored the moment you create it and shows up on the Scenarios page, where you can open it, re-run the analysis after a detail changes, or start a Voice Scenario and “Run Again” from a results page. Duplicating a scenario to use as a template is planned — the Duplicate item in each scenario's menu is currently marked Coming soon; while it is disabled, copy the details manually or re-enter them (Voice makes this fast).

The Lenders page is the full catalog of real, verified NON-QM lenders that NEXUS evaluates scenarios against. It is a research surface, not a ranking — the rankings change per-scenario and live on each scenario's results page.

#Do it in 3 steps

1. Browse or search. The directory shows every active lender in the catalog; use the search box to filter by name.
2. Read the card. Each card shows the lender's name and its position in the catalog. Lenders your membership doesn't unlock yet show a 🔒 Membership required state — the card stays visible, but the guideline details are not served to your browser until you unlock them.
3. Open a lender for coverage. Click an unlocked lender to see its detail page: every program on file, each with its own terms, effective date, and source citation.

#What the lender detail page shows

For each program, the detail page lists:

#Reading program coverage

“Coverage” means which products a lender actually defends in writing. A lender that is well-known for ITIN lending is only surfaced as ITIN-eligible when its current, verified guideline lists ITIN as an eligible citizenship classification — never just because of reputation. Use the pills on each program card to see exactly which scenario shapes that program covers.

The Programs page is the master matrix behind every scenario result: one row per lender program, with its structured, versioned guidelines. Every program you see here is human-verified before it runs — AI-extracted rules never activate automatically.

#Do it in 3 steps

1. Find the programs for your borrower's income type. The Doc types column lists what each program takes: bank_statement, pnl_only (12-month P&L only), dscr, asset_depletion, full_doc, 1099, wvoe_only. Program rows cover these exactly as the lender's guideline states them.
2. Read the terms. Each row shows Max LTV, Min FICO, Max DTI (or Min DSCR), the loan range, and required reserves — plus the number of structured rules that govern it and its guideline version / effective date.
3. Compare side by side. Two ways: scan related rows in the matrix, or — the more powerful one — run a scenario and tick Compare on up to four match cards on the results page to hold them next to each other.

#Where the citizenship dimensions live

ITIN, foreign national, and non-permanent resident are citizenship classifications, not income-documentation types — so they do not appear in the matrix's Doc types column. They are modeled per-program and surfaced where they matter: as ITIN Eligible, Foreign National, or Foreign National Specialist pills on scenario result cards, and as citizenship pills on lender program pages. If a lender is ITIN-eligible, the current verified guideline lists ITIN — not reputation — as the basis.

#Reading the numbers

• Max LTV and Min FICO are the program's stated limits. “Confirm matrix” (typically Confirm matrix in the cell) means the lender's current matrix must be confirmed for the exact deal — a scenario evaluation treats that as a manual step, not a stated number.
• Max DTI / Min DSCR is the ratio requirement for income-dependent programs. DSCR programs quote a minimum DSCR; W-2/full-doc programs quote a maximum DTI.
• Version + eff. date identify which guideline this row reflects. When a lender updates its guide, the new version gets its own review before it can replace this one — results never silently switch to un-reviewed numbers.

Every scenario has a Document Needs List. It is generated by the same rules engine that scored the scenario, so the list never drifts from what the top matches actually require. There are two places to get documents: the precise list for one specific scenario, and the general checklists by loan type.

#Do it in 3 steps

1. Run the scenario and open its results page.
2. Open the Document Needs List in the right-hand column. Items are sorted Required first; if a program needs something only under certain conditions it is listed as If applicable with the reason shown.
3. Expand and hand it over. The list is collapsed to the first four items by default — click View full document list to see everything, then use it as the borrower's intake checklist (or the processor's file checklist).

#The general checklists (by loan type)

For a standing starting point, use Doc Checklists in the main navigation: reference lists for every Non-QM loan type — DSCR, bank statement, P&L only, asset depletion, ITIN, foreign national, and more — split into purchase vs. refinance items. Same rule source, no scenario needed. The general list is the starting point; a specific scenario's own list always reflects that borrower's real details and wins when the two differ.

#Using it with a borrower

• Send the borrower the Required items, not the whole list — a clean-file execution looks better to the lender and moves faster.
• When a match is conditional, the list usually shows the exact document that would satisfy the condition — gather that one before submitting.
• Your file still needs lender-verified originals; the list tells you which documents, the lender decides what satisfies them.

Some programs exist to solve one specific problem no ordinary program touches: a second lien behind a first mortgage, a 5–8 unit building, ITIN borrowers on DSCR rentals, no-ratio underwriting, asset depletion on retirement assets. In NEXUS these are tagged Unique Non-QM Product — you will see the gold pill on the lender's program card.

#What belongs in this category

The tag is driven by the program's own definition, not by popularity:

A lender known for edge cases is not automatically tagged — only programs whose current guidelines actually define the edge case get the pill, so the tag survives the same verification as every other guideline.

#How to search for an edge-case deal

1. Run the scenario as the borrower actually is. The edge case belongs in the vitals: say “second lien”, “HELOC”, “5-8 units”, “ITIN”, “foreign national”, “non-warrantable condo”. NEXUS then only ranks programs whose guidelines accept that shape.
2. Look for the gold pills. On the results page, Standalone Second Lien, ITIN Eligible / ITIN Specialist, Foreign National Specialist, Clean-File Execution, Bank Statement Flexibility, Premier Product, and Interest-Only pills mark programs that explicitly claim the niche.
3. Confirm the specifics in the program matrix. Open the lender's program card to see the exact terms — LTV grid, FICO minimum, months of statements — and the source citation.

The AI Assistant (the chat bubble at the bottom-right, signed-in users) is a fast lookup layer over the same verified, tier-gated lender/program catalog the rest of the app uses. It is built to answer “who / which / does this lender…” questions — and explicitly trained to say it doesn't know rather than invent lender facts.

#Do it in 3 steps

1. Open the assistant (bubble at the bottom-right of any page — you must be signed in).
2. Ask a single, concrete lookup question — one lender, one rule, one program at a time. Try the suggested prompts to see the shape that works.
3. Verify anything material. The assistant is a search tool with a friendly face. For anything you will actually quote or submit, confirm the answer on the Programs matrix and with the lender.

#What it answers well — and what it doesn’t

#Scope, stated honestly

• The assistant answers from the platform's data — your account's tier-gated program catalog. It cannot see the borrower's documents, pull a credit file, or know a lender's unpublished appetite today.
• It does not structure deals, recommend one lender over another as a decision, or produce an approval. A scenario run does the structuring; the lender does the deciding.
• When the answer isn't in the data, it says so — that's a feature, not a failure. Chase it with a scenario run or the Programs matrix instead.

Membership is a single plan ($150/month, annual option available) that unlocks the full catalog: lender guidelines, Voice and Manual scenario analysis, lender rankings, document lists, and the AI assistant. New accounts get a 14-day All Access trial so the whole catalog is spendable before you pay.

#Do it in 3 steps

1. Find your status. While a trial is running, a banner across the top of every page shows “N days remaining in your All Access trial” and turns urgent in the last 72 hours. Your subscription state lives on Account settings — current plan, price, billing interval, and payment source.
2. Know what happens at expiration. When the trial window ends (or a subscription lapses), the trial banner is replaced by the expired message and access drops to the locked state: lender detail pages and the program matrix show their 🔒 Membership required screens, and scenario analysis no longer ranks the full catalog. Nothing is deleted — your saved scenarios and account remain.
3. Upgrade or manage billing. From the banner or Pricing, choose the membership and check out via Stripe (annual billing available). From Account settings you can manage the Stripe billing portal, cancel (access continues to the end of the paid period), or resume a canceled subscription.

#Team and organizational coverage

If your access comes from an organization's team subscription, Account settings shows Covered by [organization]'s [plan] — no billing action is needed on your side, and the org admin owns the subscription.

The results page is where NEXUS earns its keep — and where brokers most often misread it. Read this section before you quote anything from a results page. The badges below are the exact components the app renders; what each one means is written out next to it.

#The match statuses

Strong match — the program fits the scenario cleanly, with no condition or restructuring attached. This is the closest NEXUS comes to “yes, pursue this.”

Eligible — the program accepts the scenario as entered. A smaller match-score than a Strong match, but a real, usable fit.

Conditional — the program works if a stated condition is met (a specific document, a detail verified, a matrix confirmed). The condition is shown on the card — treat it as a to-do, not a dead end.

Eligible w/ restructuring — the deal misses one lever, and pulling it unlocks the program. The Restructuring options section on the results page names the lever (“Loan amount $540,000 → $500,000”), why it matters, and what remains to verify. Honest structural changes only — never misrepresent occupancy, income, or assets to force a fit.

Manual review — no hard rule failed, but the program needs a human look (typical with a “confirm current matrix” term or an edge-case profile). Not a no; a next step.

Ineligible — a hard rule failed: something in the program's guidelines the scenario cannot satisfy as entered. The card shows which rules failed. This is the only status that is a hard fail.

#What every number on the page is

Every figure — score, LTV, FICO minimum, reserves, qualifying income — is a preliminary calculation from the configured program criteria as of the guideline's effective date. It is a decision-support estimate, not a lender decision, not pricing, not an approval. The page says so; take it seriously.

• Match score (0–100) — the weighted fit of this scenario against that program's rules, shown as a ring plus a star rating. It ranks matches; it is not an approval probability.
• Best Match pill — the highest-ranked eligible program. It is the one to start with, not the one that will definitely close.
• Highest LTV / Lowest Reserves pills — quick flags on the top cards; useful when the borrower is stretched on one specific dimension.

#Which criteria drove a result

Every card shows Why This Lender? (the checks that passed and pushed the score up) and Potential Issues (the soft spots that kept it from ranking higher or made it conditional). Failed-rule detail lives on the program card itself. If a number in the matrix disagrees with what you know, check the guideline version and effective date on that row — and verify with the lender.

#Near-miss vs. hard fail

• Near-miss (conditional / eligible-with-restructuring / manual review): act on it. Read the condition or the restructure lever, gather the document or adjust the structure, then re-run. Most real deals live in this band.
• Hard fail (ineligible): move on. The card tells you the rule that failed — if the borrower cannot change that dimension, no amount of re-running changes the answer, and no ethical structuring should fake it.
• Display rules you will notice: with three or more eligible matches, ineligible lenders are hidden entirely; at most five ineligible/near-match lenders are ever shown. Absence from a list means not a fit, not worse than everything below it.

#Why guidelines change — and who has the final word

Lender guidelines are living documents: matrices get replaced, appetites tighten, effective dates move. NEXUS versions every guideline and only lets a new version run after human verification, but configured criteria can still lag a lender's very latest post or matrix by days. That is why the lender is always the final word on eligibility, documentation, pricing, and approval — use NEXUS to build the shortlist and the file, then let the lender bless the file.

Preliminary scenario analysis only. NON-QM NEXUS is a research and decision-support tool. It does not issue loan approvals, credit decisions, or commitments to lend. Final eligibility, pricing, documentation, and approval are determined by the lender under the guidelines in effect at the time of submission.

The glossary assumes you know the mortgage business — it explains what NEXUS does with each term, not what the term means. Each entry links to the feature where you will meet it.

Preliminary scenario analysis only. NON-QM NEXUS is a research and decision-support tool. It does not issue loan approvals, credit decisions, or commitments to lend. Final eligibility, pricing, documentation, and approval are determined by the lender under the guidelines in effect at the time of submission.

This statement is repeated at the end of the results walkthrough and in the footer of every page of the platform.

#About the program data

Program information on this platform reflects publicly available lender material — guides, matrices, and rate sheets — as collected and human-verified by NON-QM Nexus. It may change without notice and can lag a lender's most recent update. Verify any program detail you rely on with the lender before quoting it or submitting a file. Versioned guidelines and effective dates on each program are the trail for that verification.

#What NEXUS never does

• It does not approve, price, or commit to lend.
• It does not know a lender's unpublished appetite on a given day.
• It never fabricates lender facts — the AI assistant is instructed to say when it doesn't know.
• Restructuring suggestions are honest structural changes only; never misrepresent occupancy, income, assets, employment, ownership, citizenship, property use, or loan purpose to force a match.

Use the tool to build the shortlist and the file; the lender decides the loan.